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Fourth Revolution Capital
Auckland, Auckland, New Zealand
About Centrapay Centrapay is an exciting and fast-growing fintech backed by some of the very best investors and minds in payments and technology. We’re building a global network that enables new payment experiences, while reducing fraud and cost. Our brand purpose is to help the world get beyond plastic-card payments. We do this by creating new way
Job Source: Fourth Revolution CapitalShopVOX
, New Zealand
We’re looking for the right people to fill an Account Manager role in the Customer Success department at shopVOX! This is a full-time position. As a Customer Success Account Manager, you’ll help signups go from “Help me - I’m new!” to “Man - shopVOX is awesome!” We're currently ONLY interviewing candidates with signage, apparel, or print shop exp
Job Source: ShopVOXAlter Global
, New Zealand
The future of food production hinges on an important question: How do we feed the world’s growing population without compromising our natural resources? Farmers feed our population and hold the keys to vital climate solutions. At Halter, we’re on a mission to enable farmers to run the most productive and sustainable farms. Farmers are using Halter
Job Source: Alter GlobalWest Recruitment Pty Ltd
Auckland, Auckland, New Zealand
Location: CBD, Inner West & Eastern Suburbs Reference ID: 968251 Contact: Alece O'Hara Email: [email protected] Call: 9689 8998 West Sector: Business Support Job Summary - Quarterly Business Bonuses - Competitive Salary - Diverse and friendly team Job Description About your new employer West Recruitme
Job Source: West Recruitment Pty LtdBetterCorp Limited
, New Zealand
Offering solutions to customers problems, while starting a journey to keep them happy Job Description Find new clients with problems we can solve. Enguage with clients to find their problems and offer them solutions that will assist their businesses. Keep the clients enguaged during the onboarding by assisting/training clients on the new systems.
Job Source: BetterCorp LimitedEmergencyMD
, New Zealand
Background Tait Communications is a global leader in designing and delivering critical communications solutions which are the right fit for a variety of industries including; public safety agencies, government services, utilities, extractive industries and urban transport providers. Across the world, users of Tait products and services are better a
Job Source: EmergencyMDGeniusbeauty
, New Zealand
Thanks to online learning opportunities, higher education is becoming more accessible to students of all backgrounds and interests. Completing remote degree programs is an exceptional way for students to not only invest in their future, but also to build some of the skills they will find most important in their professional journey. This article wi
Job Source: GeniusbeautyAmazon Web Services New Zealand Limited
Auckland, Auckland, New Zealand
Job Description: Cloud Support Engineer at Amazon Web Services Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set
Job Source: Amazon Web Services New Zealand LimitedAuckland, Auckland, New Zealand
About Kami
Kami is not only an award-winning education startup based in Auckland, New Zealand, but a thriving organisation filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 30 million users worldwide, empowering students and supporting teachers!
You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With a fast growing team based across New Zealand, the USA, South Africa, and Brazil, we couldn’t be more proud of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, while shaping your own future, and having fun doing it!
The opportunity
Do you have a technical background with natural talent in relationship building? As a Customer Success Engineer, you ensure that Kami users have a happy and successful experience with our product, but you also bridge the customers with the rest of the product and engineering team. You ask the right questions, find problems, and can formulate solutions. We encourage recent graduates of IT/software engineering/computer science to apply as this is a unique opportunity to learn more about building products.
We’re not called Kami-leons for nothing! You’ll be working with a team full of agile, flexible and open-minded people who want to make a difference in the world (and enjoy the process too!).
If you’re looking for a new challenge and the opportunity to have a real impact on the lives of millions, then this is your opportunity. Kami is growing fast and so will you.
What you’ll do
You will be training users through outreach and webinars and supporting customers on issues, questions, or concerns.
Provide prompt resolution to any problems our customers face.
Create a customer roadmap and develop a success plan for users to reach each milestone.
Grow customer product usage and up-sell new features.
Collect and manage product feedback from users to share with engineering and product teams, and participate in product development conversations.
Monitor customer health through data analysis and relationship strength.
Strategically address software challenges encountered by parents and schools, and identify prompt resolutions.
Organise webinars to educate users.
What you’ll bring
Experience developing strategies to increase the adoption of technology solutions
Secure communication, presentation, and negotiation skills, with the ability to inspire others
Analytical and process-oriented mindset
Self-driven, persistent, and assertive
Knowledge of Coding ( Ruby, Python, Clickhouse, Postgres would be a great benefit)
Residency/Citizenship for New Zealand
Tertiary education is a nice to have
What you get out of it
Working for a people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions
Flexible working approach that is truly flexible to your needs
Learning and development opportunities and the chance to grow and shape your future with Kami
A diverse and challenging role
The satisfaction of knowing you’re not only helping modern-day superheroes aka teachers, but also helping them shape the minds of future generations all across the globe
Kami is an equal opportunity workplace, and we would like to hear from all qualified applicants. If you have a disability or any special needs that we might need to accommodate, please let us know.
If this sounds like your dream role then apply now and let’s chat!
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Customer Success Engineer jobs in Auckland, Auckland, New Zealand
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