Partner Success Manager
, , New Zealand
Offering solutions to customers problems, while starting a journey to keep them happy
Job Description Find new clients with problems we can solve.
Enguage with clients to find their problems and offer them solutions that will assist their businesses.
Keep the clients enguaged during the onboarding by assisting/training clients on the new systems.
Regular check-ins to make sure things are still going well and using our systems to assist with other problems they may have.
Responsibilities: Locate and communicate with potential clients
Direct discussions with major stackholders of those said clients
Finding their issues, and offer solutions to the said issues
Onboarding the clients and any training to optimize their use of said systems
Maintaining a strong personal relationship with clients
Regular check-ins with clients to see how things are going
Bring up issues to support where required
Keeping clients updated where required
Requirements: Decent computer (i5, 5GB ram)
Solid and stable internet connection
MS Teams/Zoom experience and quiet environment to work from
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