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Eclipx Group
Auckland, Auckland, New Zealand
ASX 300 listed financial services organisation Flexible & hybrid working arrangements Ellerslie location Do you want to: work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? understand the strategic direction of your organisation and how your effort contributes t
Job Source: Eclipx GroupFleetPartners
Auckland, Auckland, New Zealand
Description ASX 300 listed financial services organisation Flexible & hybrid working arrangements Ellerslie location Do You Want To work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? understand the strategic direction of your organisation and how your effort c
Job Source: FleetPartnersFleetPartners Group
Auckland, Auckland, New Zealand
ASX 300 listed financial services organisation Flexible & hybrid working arrangements Ellerslie location Do you want to: work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? understand the strategic direction of your organisation and how your effort contributes to
Job Source: FleetPartners GroupFREEDOM Furniture
Auckland, Auckland, New Zealand
Who we areTake a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise : to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired
Job Source: FREEDOM FurnitureMarlee (Fingerprint For Success)
, New Zealand
Expression of Interest: Customer Experience Consultant 2 weeks ago Be among the first 25 applicants We are inviting professionals in high-growth industries who are thinking about their next move or looking for a new opportunity to join our expanding talent pool. The F4S Talent Pool is a pilot project designed to: Help job seekers get discover
Job Source: Marlee (Fingerprint For Success)Zip Pay
Auckland, Auckland, New Zealand
Customer-first mindset with 6-12+ months experience managing customer relationships Be a part of a tight-knit team of problem solvers who can think fast on their feet 7-day rotating roster (Monday-Sunday, 8:30AM-5PM). Weekdays office based located in Takapuna Start your adventure with Zip Join Zip’s Customer Experience function, responsible for cre
Job Source: Zip PayAIA
Auckland, Auckland, New Zealand
BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed comp
Job Source: AIAImmigration Lawyers New Zealand
, New Zealand
Seeking a fulfilling job? Join us as a Customer Experience Advisor in Auckland to support vulnerable individuals. Contribute to customer satisfaction and a customer-centric approach. Subsidised Healthcare Insurance + KiwiSaver Have you ever wanted a career with purpose? Every day, in every way, we bring real heart to work. It’s what drives us t
Job Source: Immigration Lawyers New ZealandAuckland, Auckland, New Zealand
Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone.
Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow, through problem-solving, collaboration and hard work. We're design-led, passionate and constantly evolving.
Through your customer service skills and product knowledge you will provide a personalised experience for customers, persevering with and maximising every sale and resolving any service or product related issues.
We want you to be part of our journey, so pull up a chair, and find out what it means to work in our Customer Service team.
What you'll be doing
Taking accountability and ownership of the end to end management of the claim, by communication to customers and building strong rapport, delivering exception service through the entire claims.
Effectively deal with customer enquires about deliveries, collections, back orders, returns, refunds, spare parts and repairs, etc. in line with freedom's Customer Service policies and procedures
Liaise with the Products Department, Suppliers and freedom stores for stock availability or order status updates
Be familiar with the selling systems, ecommerce platform, store Point Of Sale and payment service providers.
Navigate existing information and customer details (CRM, knowledge base) to formulate a holistic view of the scenario.
Respond appropriately to customer requirements and identify relevant options.
Who you are
High degree of exposure to a customer service environment
A good knowledge of the freedom product range to be able to recommend products and respond to product enquiries.
Excellent verbal and written communication
Great time management and attention to detail skills.
Positive and 'can do' attitude.
Perks of the job
25% staff discount across all Freedom products including sales prices.
Work with a great and collaborative team.
Have a voice, make an impact, and find your seat at Freedom.
Freedom to grow. Freedom to think. Freedom to be.
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Customer Experience Consultant jobs in Auckland, Auckland, New Zealand
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.