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Freedom NZ
Auckland, Auckland, New Zealand
Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow, thro
Job Source: Freedom NZZip Pay
Auckland, Auckland, New Zealand
Customer-first mindset with 6-12+ months experience managing customer relationships Be a part of a tight-knit team of problem solvers who can think fast on their feet 7-day rotating roster (Monday-Sunday, 8:30AM-5PM). Weekdays office based located in Takapuna Start your adventure with Zip Join Zip’s Customer Experience function, responsible for cre
Job Source: Zip PayAIA
Auckland, Auckland, New Zealand
BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed comp
Job Source: AIAImmigration Lawyers New Zealand
, New Zealand
Seeking a fulfilling job? Join us as a Customer Experience Advisor in Auckland to support vulnerable individuals. Contribute to customer satisfaction and a customer-centric approach. Subsidised Healthcare Insurance + KiwiSaver Have you ever wanted a career with purpose? Every day, in every way, we bring real heart to work. It’s what drives us t
Job Source: Immigration Lawyers New ZealandAIA Hong Kong and Macau
Auckland, Auckland, New Zealand
Customer Experience Specialist page is loaded Customer Experience Specialist Apply locations Auckland, NZ-AIA New Zealand time type Full time posted on Posted Today job requisition id JR-47158 BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA we’ve starte
Job Source: AIA Hong Kong and MacauRoyal Australasian College of Surgeons (RACS)
Auckland, Auckland, New Zealand
At UBT, we promote professional development and advancement for all our People which includes the opportunity to be considered for other positions across the ecosystem. We welcome your expression of interest in this role. We have a unique opportunity for a professional and engaging Customer Experience Coordinator/Barista to join our team in Onehung
Job Source: Royal Australasian College of Surgeons (RACS)Dentsu Aegis Network Ltd.
Auckland, Auckland, New Zealand
Principal Consultant - Experience & Strategy page is loaded Principal Consultant - Experience & Strategy Apply locations Auckland time type Full time posted on Posted 4 Days Ago job requisition id R1060797 The purpose of this role is deliver new and enhanced bespoke application solutions to meet business requirem
Job Source: Dentsu Aegis Network Ltd.dentsu
Auckland, Auckland, New Zealand
The purpose of this role is deliver new and enhanced bespoke application solutions to meet business requirements, and provide technical guidance to other Application Development team members Job Title : Principal Consultant - Experience & Strategy Job Description : Merkle Aotearoa Auckland Permanent Full time Enjoy a flexible / Hybrid working
Job Source: dentsuAuckland, Auckland, New Zealand
ASX 300 listed financial services organisation
Flexible & hybrid working arrangements
Ellerslie location
Do you want to:
work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
understand the strategic direction of your organisation and how your effort contributes to success?
work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
be recognised and rewarded for your performance?
work for an organisation where ‘C-A-R-E’ are their values?
have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?
If so, then FleetPartners Group might be the place for you.
FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.
Who we’re looking for:
We are currently looking for an experienced Customer Experience Consultant to join our high energy, friendly and passionate Customer Experience Team at our Ellerslie, Auckland office.
You will be responsible for:
Responsible for the management of a variety of customer queries
Point of contact for all "in life" customers
Proactively contact customers and internal stakeholders to resolve customer cases and queries
Be actively available to answer inbound calls and email queries from customers
Manage and prioritise a combination of both inbound phone and email-based customer cases and queries
Requirements
Demonstrated ability in a fast-paced customer service environment
Excellent verbal and written communication skills
High attention to detail, problem-solving skills and ability to multitask
Ability to work both autonomously and as part of a dynamic team
Passionate about providing the best customer experience when resolving queries
Prior experience in an inbound customer call-centre environment
Ability to adapt to different customer queries and apply knowledge of various products and services
Fleet or leasing experience or exposure in the automotive industry desirable
Benefits
5 additional days of annual leave per year
16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
a ‘Dress for your Day’ policy
flexible and hybrid working arrangements
Southern Cross Health Care
an extensive range of other employee benefits
If you think you have what it takes please reach out to us - we can't wait to hear from you!
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Customer Experience Consultant jobs in Auckland, Auckland, New Zealand
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