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Client Executive

Tauranga, Bay of Plenty, New Zealand

Description :

Client Executive People Risk

Marsh McLennan (NYSE : MMC) is the world's leading professional services firm in the areas of risk, strategy and people.

Mercer Marsh Benefits (MMB) was born out of the unification of the world’s best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business.

Together, we have shaped some of the world’s most loved employee benefit experiences for small companies, growing enterprises, and global firms.

What can you expect?

A rare opportunity exists within the Group Employee Health and Benefits Team to service a portfolio of clients across the Auckland region.

This unique opportunity will see you manage and grow a portfolio of employee health and benefits clients to deliver world-class advisory services.

What is in it for you?

Marsh strongly believes in Feeling comfortable bringing your whole self to work is a fundamental right of every colleague .

We offer following benefits to our colleagues so they feel valued each day at work :

Leading training and development program

Professional environment where your career path really matters and is supported in our global organisation

Great team environment with energetic and supportive colleagues

Genuine work life balance and flexible working arrangements

Potential visa sponsorship for the right person

Generous Life Insurance, Income Protection and Health Insurance benefits

37.5 hours per week (8 : 30am to 5pm)

We will count on you to :

Manage a portfolio of allocated corporate employee health and benefits clients

Manage all aspects of large strategic accounts autonomously. Provide high quality customer service, claims advocacy and advice to all stakeholders

Actively develop and generate new and expanded business opportunities

Take accountability for the timely and accurate production, processing and delivery of client related materials and documentation

Day-to-day this might include :

Client interactions including calls, in-person presentations and meetings with C-Suite and Heads of HR

Providing high quality customer service, claims advocacy and advice

Providing superior People Risk consulting services

Building strong relationships with all stakeholders, including internal (general brokers, management, global colleague network) and external (clients, claims administrators, and underwriters) customers to deliver exceptional outcomes

Expertly managing account queries

Developing a thorough understanding of client needs and the products and services we offer

Processing claims

Regularly attending industry events and training

May be some travel regionally

Required skills and experience :

New Zealand Certificate in Financial Advice (Level 5 Health ,Life & Disability)

Experience managing corporate employee health and benefits clients

Demonstrative experience proactively identifying new opportunities

All facets of People Risk Insurance experience, including Employee Health and Benefits

Proven track record validating successful claims outcomes

Proven success placing People Risk products with Heads of HR and C-Suite executives

Thorough understanding of People Risk account queries

Understanding compliance within the Financial Regulatory System

Ability to adapt and learn new subject matter rapidly

Strong negotiation, presentation and people skills

Self-motivation to work autonomously while being part of a wider team

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Client Executive jobs in Tauranga, Bay of Plenty, New Zealand

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