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Power Co
, New Zealand
Service Desk Analyst (IT Support) Palmerston North Are you passionate about providing a great experience? Understand that delighting our people with great service while provisioning them with the tools they need or fixing what isn’t working is critical to Powerco achieving its goals? About us Our purpose is to connect communities. It’s at the heart
Job Source: Power CoSCENTRE GROUP LIMITED
Auckland, Auckland, New Zealand
IT Service Desk Analyst - NZ Support Office Apply now Job no: 497697 Work type: Fixed Term Full Time Location: Auckland Categories: Customer Service, IT Why Scentre Group? Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and en
Job Source: SCENTRE GROUP LIMITEDDatacom
, New Zealand
Service Desk Analyst | Datacom | New Zealand About us We have over 6,500 people across our global offices, and generate anannual revenue of over $1.48 billion, this makes us one of Australasia’slargest professional IT services companies. We have extensive expertise inoperating data centres, providing IT services, software engineering andapplication
Job Source: DatacomRobert Walters New Zealand
Auckland, Auckland, New Zealand
Save job Contract type: TEMPORARY Specialism: Information Technology Focus: Support Workplace Type: Hybrid Experience Level: Associate Location: Auckland Contract type: TEMPORARY Specialism: Information Technology Focus: Support Industry: IT Salary: Negotiable Workplace Type: Hybrid Experience Level: Associate Location: Auckland TEMPO
Job Source: Robert Walters New ZealandMomentum Consulting
Auckland, Auckland, New Zealand
Help Desk & IT Support (Information & Communication Technology) CBD Office - Onsite 5 days a week ASAP Start Must have experience with Azure About the contract: Join our clients growing Service Desk team as a Senior Service Desk Analyst, where you'll thrive in an exciting and vibrant environment, delivering comprehensive IT support to our staff. Y
Job Source: Momentum ConsultingTamakihealth
Auckland, Auckland, New Zealand
Do you have a true passion for optimizing technology experience within the end user? Do you enjoy flexibility & autonomy in your day-to-day functions? If you said yes to the above, we are looking for you! We are looking for our new Digital Support Analyst to join our fantastic organization. Being in charge of delivering & implementation of digital
Job Source: TamakihealthRandstad
Auckland, Auckland, New Zealand
About the Role: We are seeking a skilled Service Desk Management professional to join an Auckland-based SaaS company. The business operates in the freight industry and are driven by sustainability. You'll play a crucial role in ensuring the smooth operation of bespoke applications, supporting both internal and external stakeholders. Your primary re
Job Source: RandstadMCS Group
Auckland, Auckland, New Zealand
MCS Group are currently working with a well-established Manufacturing company who are growing on a global basis and seeking to add a Service Desk Manager to the team to assist the hands on 2nd and 3rd Line support within the Factory This is an amazing opportunity for someone with a few years of experience within an IT Service Desk Management in a f
Job Source: MCS Group, , New Zealand
Bluecurrent (formerly Vector Metering) is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.
We have an exciting opportunity for an IT Service Analyst to join our new Joint Venture company and the dynamic IT team. In this role, you will bring your previous experience and knowledge to analyse the current state of IT services and processes to help identify and implement improvement opportunities for customers.
Key responsibilities include:
Proficient ITSM tool administration and management, JSM, ServiceNow, Cherwell
Conduct periodic assessments and reviews of the entire Service Level Management (SLM) process.
Ensure request, incident, problem, and change records are accurate and complete, in terms of resolution and closure.
Assist in creating and maintaining IT operational workflows, knowledge documents, reports, portal content, and communications to IT and business customers.
Provide pro-active recommendations for process improvement.
Ensure the IT Infrastructure daily service review which focuses on incidents, service and change requests.
Assist Incident, Problem, Service and Change management functions with analysis of trends and patterns.
Who we are looking for
To be successful in this role, you will have a problem solving and continuous improvement mindset with a strong focus on the customer. Your organisational and attention to detail will be exceptional and your communication, relationship building and influencing skills will be excellent with the ability to communicate effectively at all levels, with all stakeholders.
You will bring a bachelor’s degree in computer science, Information Systems, or a related field with proven experience of IT Service Management framework, practices, and processes, ideally with 4-5 years’ experience with ITSM tools. You will also be someone who stays up to date with technology trends and you will have excellent knowledge on IT Infrastructure, systems, Cyber, Networking and End user compute.
About Us
Bluecurrent was formed in 2023 after a joint venture between Vector and QIC was established. With more than 15 years’ experience behind us we are a new company, with strong foundations and ambitious goals.
It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.
Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.
We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.
Our values reflect how we do things together and for our customers.
They are:
Collaborate – we are a tight knit group that works best when we work together.
Innovate – we are stepping up to solve challenges in new ways.
Deliver – what we say we do. It’s what we’ve always done and always will do.
Additional information
As we continue to grow there are many future career pathways for our people.
We offer:
Opportunities for career progression
A fun and collaborative environment
Potential for flexible work hours
Health and wellbeing support
Subsidised life and income protection insurance
Study support
If you require assistance or accessibility support from us during the application and selection process, please call us on 09 978 7792
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IT Service Analyst jobs in , , New Zealand
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