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Bridgestone NZ Ltd.
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Job Source: Fletcher Building LimitedAA Insurance
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Job Source: New Zealand GovernmentFarmers Trading Company Ltd
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Sales and Service Manager - Farmers Dunedin Outstanding career opportunities Large, leading-edge, fashion-forward retailer Our Managers are up there with the best. This is because we invest considerable time developing them, in a supportive yet stimulating environment. We're also big on promoting our people from within; so those looking for a cha
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We are looking for experienced Waterproofers to join our business, Extrastaff Limited. The Waterproofer is responsible for: Knowledge of Waterproofing membrane detailing/installation. Knowledge of Steel reinforcing spacing and installation/layout. Ability / Experience with work site inspections regarding project progress, equipment condition, a
Job Source: ExtrastaffExtrastaff
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We are looking for experienced, hard working and motivated Electricians for various projects around Dunedin, with an immediate start available. To be eligible: Applicants must have a demonstrable history minimum of one year experience Be eligible to work in New Zealand Must be able to pass a pre-employment drug test Be able to work efficiently
Job Source: ExtrastaffMotor Trade Finance Limited
Dunedin, Otago, New Zealand
This role is key to enterprise risk and governance at MTF Finance. We are looking for a Risk Manager to partner with National Office and Originators to ensure we successfully roll-out and embed our risk management framework across the first and second line. As a regulated finance business, we need to make sure we are managing our risks and controls
Job Source: Motor Trade Finance LimitedDunedin, Otago, New Zealand
This role is prompt at responding to all originator, shareholder, and customer phone calls and email communication, providing superior customer service, sales, credit, and system support. Customers are at the centre of everything we do, this role has a special connection with our customers that no other team in the National Office has, connecting our wider teams to customers and originators.
We have two full time positions available: Monday - Friday , between the hours of 8:30am and 5:30pm.
Tuesday - Saturday , between the hours of 8:30am and 5:30pm with Saturday hours being 10:00am and 2:00pm.
Applications must include a cover letter outlining a little bit about you and why you're interested in this position, please specify which of the two positions you are wanting to apply for - either Mon - Fri or Tues - Sat or both !
Just some of the things you’re responsible for: Promptly respond to a large number of phone and email enquiries
Identify originator and customer needs through effective listening skills and achieve customer satisfaction
Build and sustainable trusted relationships and with customers, originators, and shareholders
Work within our systems to accurately details customer interactions
Work towards personal and team KPIs which tie into MTF KPIs
Provide solutions and support to MTF Finance originators and customers
Take ownership of each call until any issues are resolved
Identify opportunities for improvement
Provide customer solutions or escalate as required
Maintain excellent originator/customer company relations
Provide training back up to new originator/staff members
Ensure compliance with relevant legislation
You’ll need to have: Outstanding customer service skills, being able to build and sustain trustworthy relationships with customers, originators, and shareholders
Excellent written and oral communication both on the phone and email communication
The ability to remain calm when challenged or under pressure
Able to work collaboratively with customers and stakeholders, and within a team
Ability to multi-task, prioritise and manage time effectively to ensure you’re meeting customer, originator, and shareholder needs
Able to adapt and respond to different types of characters to ensure you’re getting and providing the correct information for each interaction
What you’ll receive in return: We share our success with our team - our incentive schemes are based on both individual and business outcomes
We’re an iconic New Zealand business that is on a mission to be New Zealand’s favourite finance company
A supportive and vibrant culture where our people work together to deliver on our commitments
Plenty of development opportunities, coaching and support
About us: MTF Finance has been 100% New Zealand owned and operated since 1970. We provide innovative finance solutions to New Zealanders through our nationwide network of franchise offices, vehicle dealers and business partners. We’ve grown to be one of New Zealand’s iconic household-name brands, with business assets of more than $1B.
Our mission is to help New Zealanders get ahead by making lending about people again. We’re launching new products and partnerships while staying true to our core; that we’re people helping people, powered by a world-class funding system.
Incredibly high standards drive us to give our customers the best service in the finance industry, so it’s no surprise that our NPS scores and review ratings are amongst the best in the industry worldwide.
Motor Trade Finance Limited is listed on the NZDX.
Applications will close when we find the right person! If you think this is the role for you and MTF Finance is the place you want to be, get in touch today.
Candidates must possess a New Zealand driver licence and the legal right to full-time work in New Zealand. Any offer of employment is subject to clear reference checks, credit reporting and police record checks. Be advised that only those candidates shortlisted will be contacted.
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Customer Service Representative - Dunedin jobs in Dunedin, Otago, New Zealand
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