Field Service Representative- Bay of Plenty
, Bay of Plenty, New Zealand
Position Field Service Representative- Bay of Plenty
Division Triangle Recruitment
Job Type Permanent
Location Bay of Plenty
Ref# AO67676
Posted 12 April 2024
Close off 10 May 2024
Our client is well established and has been in the electronic payment industry for the last 30 years. It has one of the most leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
About the role:
The Field Service Representative will be part of the business wide terminal migration project based in Tauranga and Rotorua. You will be working from home and also out on the road. The role involves Delivering on site technical support including installation of payment hardware, providing training of our solutions and general servicing to EFTPOS NZ customers.
Hours: 8am to 5pm (Monday to Friday)
Responsibilities Include:
Daily installations of EFTPOS New Zealand solutions
Provide onsite technical support
Provide onsite training and service for ENZ products
Resolve any issues or questions with jobs promptly by working with the team and wider business
Complete all administrative tasks in a timely manner including, near real time updates of job status into the business systems and stock management
Complete all assigned job requests within agreed service levels
Understand and maintain knowledge of Verifone product and services
Role Requirements:
Experience with technical knowledge in IT or Payments Industry
Customer focused and are able to multi task
High level of problem solving
Strong communication skills in interpersonal and written
Able to work independently and as a team
Happy to travel and stay over night when required
Look for sales lead opportunities
If you feel you are a good fit for this role, apply now!
Or, for further information about this job, please contact: Aoife O’Shea Email: [email protected]
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