Automotive Service Advisor
Lower Hutt, Wellington, New Zealand
Job reference - 36231
Franchise dealership
Remuneration rates on offer are higher than industry standard
Career development and support from management making your job enjoyable every day
Access 32 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991.
Are you passionate about automotive services and committed to delivering exceptional customer experiences? We are seeking a dynamic Service Advisor to join the team at a leading multi-franchise dealership in Wellington. As a Service Advisor you will play a pivotal role in being the first point of contact and the face of the brands.
You will be a warm and engaging person that enjoys dealing with people and able to deliver the top notch customer service experience you would expect from a professional and state of the art dealership.
The role
Serve as the primary point of contact for customers requiring automotive service and maintenance
Handle customer enquiries, feedback, and complaints with professionalism and empathy, striving for customer satisfaction
It is a high pressure role and requires an applicant with exceptional organisational skills to be successful in this role
Communicate effectively with technicians ro ensure smooth workflow and timely completion of services
Schedule service appointments and manage service bookings efficiently
Requirements
Previous experience in an automotive service advisory roles is highly desirable
A team player and motivator
Flexible and able to cope well in a pressurised environment
Superb communication skills required
Clean, current driver's license
Have an friendly demeanor
Good computer literacy
Strong organisational abilities with attention to detail
What is in it for you
First class workshop facilities
A top remuneration package is payable in line with the skills and experience including performance-based incentives
Further training and career development on offer
Hard working and collaborative team that work well together and make your job enjoyable
Professional management that support their team and reward them accordingly
How to apply
Applications from those wanting to relocate from elsewhere within NZ are welcome.
If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.
You can also visit the job board on our website to view further vacancies https://www.automotiveemployment.co.nz/jobs
Jobcorp owned companies include Jobcorp NZ Ltd, Jobcorp Immigration, Automotive Employment NZ and Property Employment NZ. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.
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